What Do Wealthy Customers Want?

By Chris Skinner via Iris.xyz

I talk to a lot of wealth managers and private banks. They want to lead in digital as their clients are the coolest, richest people on the planet. It used to be that everything for a high net worth (HNW) client was face-to-face; now it’s skype-to-skype; tomorrow it’s machine-to-machine.

The large wealth managers, private banks and investment advisers have therefore all embraced digital.

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